The Virtual QA
So, you have the closers. Now, what?
Have you ever wondered why no matter how many times you changed your sourcing tactics, hopped from one platform to another, revisited your job description, or replaced your sales recruiter, you still cannot find that closer who will convert for you?
Have you tapped into your sphere of influence and received referrals, with promises that they are rock stars, only to find out that they were not as good as you expected them to be?
What’s the problem?
Is it just because you keep getting people who do not resonate with your offer? Or is it because they’re not getting as much support as they need while they learn your offer?
You need QAs.
You do not need to keep changing your sourcing tactics.
No need to sign up with too many recruitment platforms.
Stop firing and hiring sales recruiters.
All you need is a team of QAs who will review calls, provide meaningful feedback and make your closers accountable for their improvement.
Using our years of sales and QA experience, we review calls of sales and customer service agents and provide helpful feedback to help you close more sales and retain your current customers.
This is one of the key components in scaling a business - it is not enough that you know your product. Your reps should know them, too!
Determine Competency
We will coach your sales or customer service agents on their AFIs and track their progress to determine competency - all according to your offer.
Deliver Reports
We will deliver reports to you and/or your sales manager which you can use to base your big decisions from, like retaining or firing your reps.
Schedule Your Strategy Call
Feel free to email us at obm.thevaworkforce@gmail.com for additional questions, or
book a call and let’s discuss how we can help!
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